Why the opt-out matters
The FCC has explained that consumers must be able to revoke consent to robocalls and robotexts. A clear reply such as STOP can help establish when you withdrew permission, but the complete context still matters.
Preserve these six things
- The complete message thread, including messages before and after the opt-out.
- The STOP message with its visible date and time.
- Any confirmation response acknowledging the opt-out.
- Every later marketing text, even if it comes from a different number.
- Links, company names, and offer wording that may reveal the seller.
- Account and consent records showing how the sender may have obtained your number.
Do not rely only on the sending number
Phone numbers and short codes can change. Repeated wording, destination websites, brand names, and timing may connect messages from different numbers to the same campaign. That is why Dead Ringer preserves more than a screenshot of caller ID.
Protect yourself from suspicious links
The FTC advises consumers not to click links in unexpected messages requesting personal or financial information. Use a known phone number or official website if you need to contact the business. You can also forward spam texts to 7726 and report suspected fraud to the FTC.